Terms & Conditions

Last Updated: 8 December 2025

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the website aivyn.co.nz (“Website”) and any related applications, portals or services (together, the “Service”) provided by Aivyn Limited (“Aivyn”, “we”, “us”, “our”), NZBN: 9429053276834.

By accessing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not use the Service.

Professional services we provide to clients are governed by the applicable engagement letter or services agreement, which prevails over these Terms to the extent of any inconsistency.

2. Company Information

Entity: Aivyn Limited

Registered Office / Address for Service:
Unit A Level Ground, 26 Hobson Street, Auckland Central,
Auckland 1010, New Zealand

General Enquiries: sales@aivyn.co.nz

Privacy & Policy Enquiries: policy@aivyn.co.nz

Telephone: +64 3 669 5876

3. Use of the Website

You agree that you will:

use the Website only for lawful purposes;
not interfere with or disrupt the Website or its security features;
not attempt to gain unauthorised access to any systems or networks;
not upload or transmit malicious code, bots, or automated scraping tools.

4. Account Registration

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities that occur using your account. You must notify us immediately of any unauthorised use.

5. Intellectual Property

All content on the Website, including text, graphics, logos, icons, images, software, and layout, is owned by or licensed to Aivyn and is protected by applicable intellectual property laws.

You must not reproduce, distribute, adapt, or create derivative works from any part of the Website without our prior written consent, except as allowed by law or as necessary for normal use of the Service.

6. Third-Party Services

The Service may integrate with or contain links to third-party websites, tools or services (including hosting, analytics and communication providers). We are not responsible for the content, security or privacy practices of those third parties. Your use of third-party services is governed by their respective terms and policies.

7. Information Security & ISO 27001 Alignment

Aivyn maintains an information security programme aligned with the principles of ISO/IEC 27001, including access controls based on least privilege, encryption of data in transit, and defined processes for responding to security incidents. While we take reasonable steps to protect information, no system is completely secure.

8. Disclaimer

To the maximum extent permitted by law, the Service is provided “as is” and “as available” without any warranty of any kind (whether express, implied or statutory), including but not limited to warranties of accuracy, fitness for a particular purpose or non-infringement.

9. Limitation of Liability

To the fullest extent permitted by New Zealand law, Aivyn and its directors, officers, employees and contractors will not be liable for:

any indirect, consequential, special, or incidental loss or damage; or
any loss of profits, revenue, data, or business opportunity,

arising out of or in connection with your use of (or inability to use) the Service, even if we have been advised of the possibility of such loss.

Nothing in these Terms limits any rights or guarantees you may have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 that cannot lawfully be excluded, modified or limited. If you acquire the Service for the purposes of a business, you agree that the Consumer Guarantees Act 1993 does not apply.

10. Cookies & Tracking

Our use of cookies and similar technologies is described in our Cookie Policy, which forms part of these Terms. By using the Website, you acknowledge that cookies may be set on your device in accordance with your preferences.

11. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with the “Last Updated” date, and we will take reasonable steps to notify you of material changes. Your continued use of the Website after any changes means you accept the updated Terms.

12. Governing Law & Severability

These Terms are governed by the laws of New Zealand, and you submit to the non-exclusive jurisdiction of the New Zealand courts. If any provision of these Terms is held to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force.

13. Contact Us

If you have any questions about these Terms, please contact us at policy@aivyn.co.nz or +64 3 669 5876.