GET PAID FASTER
Chasing money is awkward when the debtor is also a customer you value. We turn collections from a confrontation into a process-diagnosed first, fixed fee, scope in writing.
NZ businesses with genuine B2B terms and thin admin-where 100+ invoices go out every month, nobody owns credit, and everyone chases when they remember.
Accountant or bookkeeper? We partner with firms whose clients need credit control-you keep the client relationship, we do the work. Talk to us.
Getting paid on time is a chain, and it breaks at the weakest link. Accounts receivable is one part of it-we look at the whole chain.
Who you extend credit to, how much, and what you check before the first job-so bad debt is prevented, not chased.
What your paperwork actually lets you do when an invoice goes unpaid-interest, costs, stop-supply, and security.
Invoicing the day the job finishes, consistent reminders, and follow-up that happens on schedule-not when someone remembers.
A written ladder for what happens at day 7, 14, 30, and 45-and registering your interests where it matters.
Start with the diagnostic. It stands alone, it produces numbers you don’t currently have, and it tells you whether the second product is worth buying. Every engagement is a fixed fee agreed up front, with the scope in writing.
Fixed fee · one week
Fixed fee · 3–4 weeks
Sometimes the answer is “your process is fine-here are two tweaks.” The Health Check stands alone; there is no obligation to buy anything else.
DSO (days sales outstanding) is the number of days your money spends in someone else’s bank account. Here are illustrative examples of what shortening it is worth.
| Illustrative business | DSO change | One-off cash freed* | What typically changes |
|---|---|---|---|
| Subcontractor, $800k revenue | 62 → 47 days | ~$33k* | Invoicing the day the job finishes; reminders that actually go out |
| Trade services, $1.5m revenue | 58 → 45 days | ~$53k* | Escalation ladder in writing; stop-supply triggers on chronic late payers |
| Wholesale distributor, $2m revenue | 55 → 40 days | ~$82k* | Credit limits on concentrated accounts; consistent automated follow-up |
Important*: illustrative examples only (not a quote or commitment). Cash freed is estimated as daily revenue × days of DSO improvement; your result depends on volumes, margins, customers, and how much of the action list you implement.
Some clients need better terms of trade. Some need a phone-call cadence. Some need software. The Health Check recommends whatever your ledger says you need-most of it makes us no money. We recommend Collassist only where it genuinely fits, and we’ll tell you if you don’t need it.
Never. We diagnose, we build the process, and we train your team-but every reminder, call, and email goes out from your business, in your name and your tone. Your customer relationships stay yours.
That’s exactly what the concentration analysis and the escalation ladder are for. You don’t need to push anyone-you need polite, consistent follow-up that’s designed around the relationship. Consistency beats confrontation, and big customers respect a business that runs its ledger properly.
No. The Health Check comes first, and most action lists are mostly process-invoice timing, terms, follow-up cadence. Where tooling genuinely fits we say so, and the disclosure in the site footer covers our relationship with Collassist. If you don’t need it, we’ll tell you.
Read-only Xero access and your customer list by day two, then one or two working sessions. That’s it. We work around your week, not the other way round.
Then the Health Check says so. You keep the report, the numbers, and the couple of tweaks it found, and that’s the end of it-there is no obligation to buy anything else.
Usually yes-we can work from exports out of most accounting systems. And if you’re thinking of moving anyway, Xero migration is something we do as a certified specialist.
Book an AR Health Check-a one-week, fixed-fee diagnostic with read-only Xero access. You’ll get numbers you don’t currently have and a 90-day action list, whatever you decide to do next.